How Plane & Simple aviation concierge service works

How It Works

Five simple steps to elevated in-flight dining

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01

Create Your Profile

Sign up and tell us about your preferences, dietary restrictions, and typical travel patterns. Your profile helps us provide personalized recommendations.

  • Dietary preferences and restrictions
  • Favorite cuisines and restaurants
  • Typical flight routes and FBOs
  • Budget preferences
Step 01: Create Your Profile
02

Browse & Select

When you have an upcoming flight, browse our curated restaurant partners near your destination airport. Filter by cuisine, dietary needs, and delivery time.

  • Location-based restaurant search
  • Real-time availability checking
  • Menu browsing with photos
  • Price transparency
Step 02: Browse & Select
03

Customize Your Order

Work with your dedicated concierge to customize every aspect of your order. We coordinate directly with the restaurant to accommodate special requests.

  • Direct concierge communication
  • Special preparation requests
  • Dietary accommodations
  • Timing coordination
Step 03: Customize Your Order
04

Confirm & Relax

Review your order details, approve the final quote, and relax. We handle all coordination with the restaurant, delivery, and FBO.

  • Transparent pricing breakdown
  • Real-time order tracking
  • Automatic flight monitoring
  • Delivery time optimization
Step 04: Confirm & Relax
05

Enjoy Your Experience

Your order arrives at the FBO perfectly timed with your arrival, temperature-controlled, and beautifully presented. Simply enjoy.

  • White-glove delivery service
  • Temperature-controlled transport
  • Professional presentation
  • FBO coordination
Step 05: Enjoy Your Experience

Why This Process Works

Our streamlined five-step process eliminates the complexity and uncertainty of coordinating premium catering for your flight. Here's what sets us apart:

Single Point of Contact

Unlike managing multiple vendors, you work with one dedicated concierge who coordinates everything from restaurant selection to final delivery.

Transparent Pricing

Know exactly what you're paying before you commit. No hidden fees, no surprises—just clear, upfront pricing for every service.

Real-Time Tracking

Monitor your order from placement to delivery. Receive updates at every stage so you always know the status of your catering.

Precision Timing

We monitor your flight and coordinate with FBO staff to ensure your order arrives at exactly the right moment—never too early, never too late.

Technology Meets Personal Service

Our platform combines cutting-edge technology with personalized concierge service to deliver an unmatched experience.

Intelligent Platform

Our app learns your preferences, tracks your flights, and provides personalized recommendations based on your history.

Dedicated Concierge

Real people who understand aviation and fine dining coordinate every detail of your experience.

Luxury aviation technology platform illustration

Experience the Difference

Ready to simplify your in-flight catering? Join hundreds of satisfied clients who trust Plane & Simple for their aviation dining needs.

Get Started Today